Shipping and Returns
SHIPPING IS FREE ON ALL ORDERS OVER $49.99
The average delivery time is 1-4 weeks worldwide.
Shipping & Returns
We accept returns within 14 days of product receipt.
If you have any questions regarding your order, payment, or anything else please contact us. We will respond as soon as possible.
Please use this email: customerservice@dromedarshop.com,
Messenger, or Shopify Chat on the product page.
Typical Standard Shipping time for example:
Europe 8-25 Business day
Rest of World 8-25 Business Day
Shipping Time from in a normal situation (not in CORONA Crisis):
Hong Kong warehouse: 7 - 10 business days to arrive major countries
USA warehouse: 7 - 10 business days to arrive USA address. Use USPS to ship.
UK warehouse: 7 - 10 business days to arrive UK address. Use Royal Mail to ship.
We will ship out the International jewelry orders in 1-3 working days after payment is received.
Our default shipping method is Hong Kong Post e-express.
Usually, just need 7-10 working days to major countries Worldwide.
Estimated 7 - 10 business days to United States, Canada, United Kingdom, Australia, New Zealand, France, Germany, Netherlands, Switzerland, Spain, Belgium, Portugal, Ireland, Poland, Turkey, Russia, Norway, Sweden, Denmark, Israel, Japan, South Korea, China, Macao, Brazil, Vietnam, Cambodia, Thailand, Malaysia, Singapore, Philippines, Indonesia, Taiwan, Austria, Hungary, Iceland, Lebanon, Luxembourg, Latvia, Mexico, Serbia, Slovenia, South Africa.
All POD and AOP products have a process and production time of 5-10 days, which prolongs delivery times. Please take this into account.
Returns Guarantee process:
If the product is damaged or broken the proof requires taking photos of the damaged product and send to us.
Shipping & Returns
Shipping to Worldwide.
Every product available everywhere in the World.
When shopping with Dromedar Shop you are covered by our 14 Day Buyer Protection: Money Back Guarantee!
Refund valid: Only the product quality case, of a quality complaint, case of a quality catch, for 14 days from the date of delivery.
Right of Withdrawal:
Right of buyer withdrawal from the purchase.
It is possible for 14 days from the time of the delivery.
In case of cancellation please contact customer service immediately:
customerservice@dromedarshop.com
In the event of cancellation, the cost of return shall be borne by the buyer.
The list of products:
Underwear, Swimwear, Socks, Stockings, Cosmetics, and Hygiene products should be not back delivered or replaced and not refundable for any hygienic reasons. Please understand and don't send them back.
Please contact us in case of quality complaints.
In case of a warranty error, please contact customer service immediately.
contact: customerservice@dromedarshop.com
Thank you for your trust, understanding, and cooperation.
IF YOU REQUIRE A RETURN, REFUND, OR WARRANTY CLAIM, PLEASE START BY WRITING US HERE: customerservice@dromedarshop.com
Shipments to the European Union have slowed significantly due to the new Customs and Tax rules.
Attention!
Slow delivery is not a reason for a refund,
it is not our fault and it is not our responsibility!
Please be patient.
Thank you for your purchase, your trust, and your honesty.
The Dromedar Shop.com Online Boutique
